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"Suburb medical care "

About: Scarborough General Hospital

An unexpected stay while on holiday where I needed urgent medical care which led to emergency surgery.

The A&E service is brilliant, efficient, caring, personable with good communication from staff. The pace, speed and quality of medical teams was the best I’ve experienced and consistent across all levels of responsibility. Following admission to Maple ward the level of care and standards followed into the ward teams. I admired the level be pace teams have to work with competing deadlines, unexpected priorities, exciting good level of initiative all while remaining consistency in the level of care and retained warm, compassionate and maintained a smile on their face. I left feeling very proud to have received the very best service and urgent medical care and very grateful to each member of the teams that supported me into good health.

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Responses

Response from York and Scarborough NHS Trust 3 weeks ago
Submitted on 09/04/2024 at 13:58
Published on Care Opinion at 13:58


Thank you for your comment. I am delighted to hear about the excellent care you received from the Emergency Department at Scarborough Hospital. Our staff work hard to ensure their patients receive the highest standard of care, and we appreciate your positive remarks about the treatment you received from the clinical and nursing teams involved in your care. Thank you for taking the time to write to us to express your gratitude. We value and appreciate feedback from our patients. If you wish to share details that will enable us to identify the staff, then please don't hesitate to contact Patient Experience at York and Scarborough Teaching Hospitals NHS Trust at either 01904 726262 or yhs-tr.PatientExperienceTeam@nhs.net. Again, thank you for sharing your experience.

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