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"Interaction with consultant"

About: Lanarkshire Community Services / Community Maternity Care

(as the patient),

As part of my antenatal care I attended a consultant appointment, of which the purpose was to discuss my plan for the birth of my second baby.  This in theory seems to be a good opportunity to raise any anxieties and discuss any queries. However, my experience was the opposite.

The consultant was patronising, rude and seemed in a rush. A few months ago I had a telephone appointment with the same consultant and it lasted all of 5 minutes, with the same rush to get off the phone, with basic facts conveyed.

At our face-to-face appointment the consultant forgot key elements of my options for birth which I had to remind them of. As someone who works with the public myself I was taken aback by the consultant's attitude and was quite emotional after our appointment. 

I get the impression that no due consideration was given to the mental health health effects that pregnancy and past birth experiences can have.  I hope that other women have a more positive experience, and I have to say that all the midwives I have seen at the centre have been fantastic. 

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Responses

Response from Heather Weir, Senior Midwife, Community & Outpatients, NHS Lanarkshire 3 weeks ago
Heather Weir
Senior Midwife, Community & Outpatients,
NHS Lanarkshire
Submitted on 09/04/2024 at 16:54
Published on Care Opinion at 16:54


Good Afternoon listenpj83,

Thank you for taking the time to post on Care Opinion. Congratulations on the birth of your baby. I am happy to hear that all the midwives in the team were fantastic.

To address your issues with the consultant and to pass on your positive feedback to the community team are you able to let me know the area of the Medical Centre you attended please.

Many Thanks

Heather Weir

Senior Midwife for Community/Outpatients

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