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"Compassionate and Caring"

About: Southmead Hospital

All staff on A and E were hugely understanding and accommodating, I felt terrible for being there and wasting important time but I was reassured by all staff that nothing was too much trouble. One of the male nurses on the ward was very kind and there was also a young lad porter in a red t shirt who was incredibly sound- I cannot thank all the staff here enough and I am sorry for any problems/trouble caused as I know how busy it was and how essential the staff are

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Responses

Response from Southmead Hospital last month
Southmead Hospital
Submitted on 25/03/2024 at 14:57
Published on nhs.uk at 14:57


Dear Camran

Thank you for taking the time to leave your feedback about your visit to the Emergency Department (ED).

It is pleasing to hear of such a positive experience, and I will share your words with the ED team.

With warm regards

Leanne Malpas

PALS and Complaints Manager

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