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Disgusting ignorance of autism - endocrinology

Story from nhs.uk

"Disgusting ignorance of autism - endocrinology"

About: Hull Royal Infirmary

Was referred here by my GP.

Requested reasonable adjustments and information to be provided from both P A L S and the endocrinology department. After two weeks, no effort had been made by either to contact me /reply to emails or to assist in providing the reasonable adjustments.

I eventually gave up and referred into a different NHS trust.

Hull Teaching Hospitals need to learn that autistic patients matter to and they have a duty to ensure that we are catered for and that all staff have mandatory autism training as set out in law.

Disgusting place run by obsequious sycophants.

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Responses

Response from Judi Cole, Patient Experience Project Officer. , Patient Advice and Liaison Service, Hull University Teaching Hospitals NHS Trust 3 weeks ago
Judi Cole
Patient Experience Project Officer. , Patient Advice and Liaison Service,
Hull University Teaching Hospitals NHS Trust

Submitted on 03/04/2024 at 11:34
Published on Care Opinion at 11:34

Thank you for placing your posting on the Care Opinion website. We are sorry to read of your recent experience in the endocrinology department and the lack of reasonable adjustments that were made in your care. In order to establish the full details of the issues you have raised, we would like to invite you to contact our Patient Advice and Liaison Service (PALS) who will be able to take further details and advise accordingly. The PALS service can be contacted on:

• Telephone: (01482) 623065

• Email: hyp-tr.pals.mailbox@nhs.net

• Online: https://www.hey.nhs.uk/patients-and-visitors/feedback/

Thank you once again for taking the time to provide us with your views on local NHS services.

Kind regards

Patient Experience Department

Hull University Teaching Hospitals NHS Trust

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