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Pre assessment for cataract surgery

Posted By Crummy21

"Pre assessment for cataract surgery"

About: Downe Hospital / Outpatients

(as a relative),

I recently took my mum to the Downshire Hospital for a pre-assessment for cataract surgery.  We had such a positive experience - everyone was fantastic - from the volunteer meet and greeter, the reception staff at outpatients and in particular, the nurses that we dealt with.  

Elvey and Monica were friendly, polite, patient and really informative.  They took time to really explain the procedure to my mum and reassure her.  Thanks to everyone in the clinic.

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Responses

Response from Hazel Bartley, Sister, Downe Outpatients' Department, South Eastern Health and Social Care Trust 2 weeks ago
Hazel Bartley
Sister, Downe Outpatients' Department,
South Eastern Health and Social Care Trust

Submitted on 10/04/2024 at 09:23
Published on Care Opinion at 09:58

Hi Crummy21,

Thank you for taking the time to share your experience of attending outpatients for cataract preassessment with your Mum. I am glad you both had a positive experience and I will pass on your lovely compliment to the wider staff team as well as the nurses Monica and Elvey. We wish your Mum all the best with her cataract surgery and post-op recovery.

Kind regards

Hazel Bartley

Sister Downe Outpatients

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