This was my first time attending the urgent care unit and I was extremely disappointed. There is zero duty of care. I was in agony to the point of tears, I was not offered any paracetamol as I had a high temperature, I started to get extremely cold from having the shivers, was told there are no blankets and was dumped in a room with nothing. After waiting 2-3hrs, the doctor spent about 2 minutes on me and sent me away with antibiotics. No tests, no questions, it felt like my diagnosis was a guessing game.
"Awful"
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