"Glaucoma check up appointment cancelled 3rd time"

I am writing to express my frustration regarding the recent cancellation of my appointment with the Ophthalmology department on 24/04/2024 at 14:10, as well as the subsequent rescheduling to 24/05/2024 at 08:50. This marks the third time my appointment has been cancelled without any reasonable explanation provided and when I ring the booking team, they can’t do anything. I am now a cancer patient, and they still won’t class me as a priority. And keep cancelling my eye appointment. I need this appointment before I start my chemotherapy as I will be isolating for 5 and a half months.

Given the importance of this appointment, particularly in light of my recent diagnosis of breast cancer and the impending chemotherapy treatment, the delayed rescheduling to May 24th, 2024, is unacceptable. As I will be required to isolate throughout the chemotherapy sessions, it is imperative that I receive timely and appropriate medical attention, including my long-overdue glaucoma review.

Furthermore, during a recent consultation with an optician at Specsavers, concerns were raised regarding my eye health. The optician emphasized the urgency of my situation and expressed the need for a comprehensive review of my eye condition, including access to my full medical history.

I urge you to prioritize the rescheduling of my appointment at the earliest possible date, taking into account the urgency of my situation and the recommendations made by the optician at Specsavers. It is crucial that I receive the necessary medical care without further delay to ensure the preservation of my vision and overall well-being.

I kindly request that you provide me with a clear explanation for the repeated cancellations of my appointments and take immediate action to rectify this matter. Additionally, I would appreciate being kept informed of any developments or updates regarding the scheduling of my appointment.

Thank you for your attention to this matter. I trust that you will give it the prompt and serious consideration it deserves.