"Barriers to disabled patients"

The heavy metal / glass automatic door that enables disabled, infirm and elderly patients to access the medical centre with ease and in a way that patients without difficulties do so is still broken and cannot be opened without assistance for many.

I had an appointment last week and an elderly lady who was leaving the premises caught her fingers in the door, prompting me to comment that they really ought to get it fixed.

The practice seem to think that simply putting up a sign telling patients that the door is broken is sufficient and this has been up for about a year.

It says. 'Please push door. Automatic door not working'.

This is fine for someone who is able to push the door or who is not in a wheelchair but for those who aren't, it is a barrier that they still have not removed.

It would be nice for them to put another sign up next to the 'door not working' sign that apologizes to patients for the accessibility issues they may face and with clear information about when the door will be fixed, but they haven't.

It is arrogant and ignorant of the needs of people with specific access needs and therefore requires challenging.