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Efficient, caring and effective

Story from nhs.uk

"Efficient, caring and effective "

About: Solihull Hospital

Thanks to the team in the Urgent Care Centre. I arrived with an injury and was seen promptly, checked by another professional, sent to x-ray and diagnosed within an hour. Everyone was kind, caring and efficient. A wonderful service and I really appreciated the care I received. Thank-you!

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Responses

Response from Solihull Hospital 3 weeks ago
Solihull Hospital

Submitted on 03/04/2024 at 16:33
Published on nhs.uk at 16:33

Dear Caroline

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the slightly delayed response. We are delighted to hear about the excellent care you received at the Urgent Treatment Centre and that everyone was kind, caring and efficient.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham

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