Every day this week I have called at opening time to be 14th, 15th in the queue. I hold on in hope I can speak to someone before having to give up and set off for work. I call later no appointments, surprise, surprise! My pain by Thursday was becoming unbearable so I call 111 who manage to book me a telephone appointment with the GP surgery. I check my app to see it’s at 3:40pm, later I check it’s moved to 5pm, which comes and goes! I call the lovely receptionist to make sure I’m still on the list for a call, I am. A call comes to my mobile one ring and stops no caller ID. Again I call the surgery and tell them what’s happened, no it’s not crossed out the Doctor will still call you. Now 6.45pm and no call!!!
I am so anger!! Now left in a lot of pain with no help over the bank holiday weekend!
Very disappointing service, I’ve been very let down by this service, not impressed at all!!!
"Not great for those working!!"
About: Seascale Health Centre Seascale Health Centre Seascale CA20 1PN
Posted via nhs.uk
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