"Taking on New Patients but cannot fulfill…"

This week I contacted the GP via Klinik giving detailed input on my current health issues. Was referred to 111 because the GP can not give an appointment face to face in under 10 days yet you state you are taking on more patients??? Madness! Due to my situation 111 can not be of much help whereas my GP at least has proper notes on my medical history. Also you cancelled my medication request but did not explain why, no wish to take up your time but it now mean a problem. I realise the NHS has huge issues but close to giving up with the problems it is creating for all.