"Excellent Service and Experience "

I had an warfarin routine appointment for a blood test at Larksfield for 10.20 am, on arrival I was informed that it had changed to Arlesey. It was my fault for not checking my emails and only referring to the paper booking form I had received. However, poor interaction with the receptionist to try and recover the appointment was not helpful, I had missed my appointment and I was advised that I would have to rebook for the end of April or contact Lister Hospital for an appointment. I decided to walk back home and get my car and travel to Arlesey to see if they would help. The whole experience between the two surgeries could not be more different. The Arlesey receptionist and Medical Staff were very pleasant, helpful and understanding to my situation and took my blood sample and gave me a date for my next test. Thank You.