"Very poor service "

My partner rang this morning she has a sty on her eye lid she was told by a unqualified receptionist that they don't deal with eye problems for the second time. Go to the opticians for help as before there not happy about this . I use a different GPS practice and they say if she was a patient there they would help to sort it out for her marketdrayton medical practice is very inadequate and the service is very poor . They hide in that big building and a unqualified member of staff turns patients away joke .