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"Absolutely horrendous "

About: Berryfields Medical Centre

- myself, waited for an urgent appointment which took two weeks - medication prescribed but naturally not sent over to pharmacy after turning up to collect it…4 days later still not there. No answer on the phone either.

Secondly my son desperately needs seeing to in regards to his mental health as it is in major decline; after 6 weeks of trying ive not managed to get any further with getting him a doctors appointment. Horrendous. I know my elderly nan is struggle to get an appointment as well. 0 care, confusing system and no urgency to anyone.

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Responses

Response from Berryfields Medical Centre 3 weeks ago
Berryfields Medical Centre
Submitted on 02/04/2024 at 08:49
Published on nhs.uk at 08:49


Dear Maddy,

We were concerned to read your review but have been unable to identify you as a patient from the information provided. To enable us to investigate further, please contact us at the health centre to discuss your review and ask to speak to a manager.

With kindest regards,

Berrycroft Community Health Centre

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