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An excellent service

Posted By LisaMcA

"An excellent service"

About: Older People’s Services / Hospital at Home Northern Sector

(as a staff member posting for a carer/relative),

This is an excellent service keeping the patient at home instead of hospital. All the staff were friendly, respectful and carried out their duties efficiently. Family members also kept informed about the patients care. A very positive experience at a difficult time. 

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Responses

Response from Katherine Stevenson, Sister, Acute Care at Home ( Community team PCOP), WHSCT last month
Katherine Stevenson
Sister, Acute Care at Home ( Community team PCOP),
WHSCT

Submitted on 04/04/2024 at 11:48
Published on Care Opinion at 11:48

picture of Katherine Stevenson

Thanks for your feedback.

We aim to treat at home as much as possible and I am glad this was able yo happen to in your case.

Each patient is treated with full respect and at all times involved in their plan of care.

I will pass on your feedback to all the staff.

Many thanks

Katherine Stevenson

Sister hospital at home.

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