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"Great staff"

About: Ealing Hospital

I was at the Ealing Hospital A&E department with my daughter. We were approached by a full navy blue uniform staff. He immediately gave my daughter a sling to stabilise her arm. His professionalism and gentleness is exactly what a worried mom need at that moment!

The receptionist was also efficient and kind. The radiographer who assisted my daughter was also very gentle and caring.

All in all, I was very pleased with how the staff helped us tonight. Thank you all!

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Responses

Response from London North West University Healthcare NHS Trust last month
London North West University Healthcare NHS Trust
Submitted on 28/03/2024 at 11:40
Published on Care Opinion at 11:40


Dear Service user,

Thank you for sharing your recent experience at A&E at Ealing Hospital.

Its lovely to read how well your daughter was looked after. A&E's can be very stressful so I hope the caring and kind staff members you interacted with helped ease the stress even if just a little.

I hope your daughters arm is healing well.

Kind Regards,

Emma Calnan - Patient Experience Officer

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