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"Caring Doctor and Nurse"

About: Spring Hill Practice

I recently went to see a doctor in person with whom I’ve been having telephone appointments about an issue that is greatly impacting my day-to-day life. I came in to have a physical examination and I felt really welcomed. I feel like they truly care about my health issues and have a genuine interest to help out as much as they can. They have reassured me that they are there for me and to call back whenever I need. As part of the consultation I got referred for a blood test and the nurse who carried it out was so lovely, super friendly and even remembered me from last time a few months ago. It truly feels like this practice is part of the community.

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Responses

Response from Spring Hill Practice last month
Spring Hill Practice
Submitted on 28/03/2024 at 07:00
Published on nhs.uk at 07:01


Dear Patient, Thank you so much for taking the time to write a comment. I am glad that you felt welcomed and cared for when you saw a doctor and nurse at our practice. Our vision is to be a kind and compassionate organisation and we absolutely want to be a central part of our local community. I will pass on your feedback to our staff. Best wishes, Dr Kirsten Brown, GP partner

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