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"STI Test and was impressed by team"

About: Sexual Health Services - South Staffordshire (Open Clinic)

(as the patient),

I attended the clinic today for an STI test.

The team were incredibly helpful and friendly doing everything they could to meet my needs.

The experience could not have been more pleasant given the circumstances and I will have no reservations about using this service again.

I cannot emphasise enough how good the team were!

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Responses

Response from Andrew Garratt, Senior Administrator, South Staffordshire SHS & HIV Services, Inclusion 2 weeks ago
Andrew Garratt
Senior Administrator, South Staffordshire SHS & HIV Services,
Inclusion
Submitted on 08/04/2024 at 13:58
Published on Care Opinion at 13:58


picture of Andrew Garratt

Hi Authentickw95,

My name is Andrew and I am a Senior Administrator for the Open Clinic and part of my role is to respond to Care Opinion feedback. I would firstly like to thank you for taking the time to submit your feedback which does mean a lot to our team and is an important contribution to learning and service improvement.

I am glad you found the team helpful ad friendly during your appointment at the clinic. It is always our aim to ensure patients have a positive experience when they visit our service, we appreciate your comments. 😊

Kind regards,

Andrew Garratt, Senior Administrator

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