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"Excellent Service"

About: Wokingham Community Hospital

On Monday the 25th March I self referred myself to the Podiatry dept due to an issue with my toe. Very quickly I received a text message asking for a photograph of my toe to be emailed to the department. On Tuesday I received a call asking if I could make an appointment with the podiatrist the next morning at 9 o’clock! From referral to appointment in 3 days. Absolutely excellent!

My appointment went well and my issue was dealt with professionally and promptly and a follow up appointment made for the beginning of April. I really was very impressed! Thank you very much!

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Responses

Response from Wokingham Community Hospital last month
Wokingham Community Hospital
Submitted on 03/04/2024 at 09:04
Published on nhs.uk at 09:04


Dear Mark,

Thank you for your posting and kind comments. It is pleasing to see that you were happy with your care and treatment at Wokingham Hospital. I will share your feedback with staff concerned. I am sure that the will appreciate this recognition for all of their hard work.

Kind regards,

Trevor Lyalle

Patient Advice &Liaison Service

Berkshire Healthcare NHS Foundation Trust.

Tel: 01189043467 E Mail: pals@berkshire.nhs.uk

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