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"What a fabulous place to be"

About: Queen Elizabeth University Hospital Glasgow / Oral Surgery & Medicine ( Wards 63)

(as a service user),

I had the joy of being cared for by the team on Ward 63 at the QEUH last year.

I've had plenty hospital stays before and, to be honest, being in hospital again was not exactly something I was looking forward to.

I was in ward 63 for 12 days after pretty extensive maxfax surgery and all I can say it was just a wonderful experience.  

The 'tone' of the ward was just so uplifting.  There's a lot of people in there preparing for or recovering from major surgery and the team made the whole atmosphere so bright and positive that it truly was a joy to be there.

Everyone was so attentive and had the brilliant knack of knowing when what I really needed was some quiet TLC, and when a bit of fun and banter were the best medicine.  

Nothing was ever too much to ask.

I was actually a bit sad when it was time to leave them and go home! 

There's so much negativity about what's not right in the NHS that it's only right that when this team does it so right they get praised to the high heavens.

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Responses

Response from Pamela Philp, Interim Lead Nurse , Neurosurgery, NHS Greater Glasgow and Clyde 3 weeks ago
Pamela Philp
Interim Lead Nurse , Neurosurgery,
NHS Greater Glasgow and Clyde
Submitted on 10/04/2024 at 08:25
Published on Care Opinion at 08:25


Hi,

Thank you for taking the time to tell us of the excellent care you received whilst in Ward 63. Your comments are lovely to read and really emphasise the team approach to providing your with person-centred care. Ward 63 team will be so pleased and heartened to read your comments and I will ensure that your lovely comments are shared with the team.

Kind regards

Pamela (Philp)

Interim Lead Nurse Neurosurgery & OMFS

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