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"Great service"

About: West End Medical Centre

I am my husband’s carer and at the weekend he felt very unwell with tummy and back pains worsening. I called 111 - this resulted in a trip to West end medical to see out of hours doctor - He was ver kind thorough and reassuring. We left with prescription and plan to see GP in the week So on the Monday pm I Popped to surgery. The next morning we had a phone call to invite usin to see Dr at 10.50. This gentle German Doctor was so thorough and kind . We left with a further plan for tests. I cannot praise the system and service highly enough and further praise needs to be given to the receptionist ( from Liverpool) who went the extra distance to arrange a replacement prescription for myself. I was so pleasantly surprised with the service and efficiency- we were blown away by the care and attention afforded to us from the receptionist, the out of hours doctor and the GP. Thank you.

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