"Bad practice"

The patient care at this practice has become non existent you wait 2 weeks for a phone call from a specialist nurse that they arranged to receive a text saying they tried calling you twice and have rearranged a later date but you have no missed calls you ring them straight back reception obviously let’s the nurse know and you then get the call problem is it’s regular nurse they have obviously booked you with who isn’t qualified to deal with your issue and they tell you to contact the doctor knowing full well you won’t get an appointment any time soon even phone calls are now 2 or more weeks behind and that’s when you don,t have to chase for that as the call doesn’t arrive this going round in circles with this practice just to get timely care for health problems is becoming all too regular not just for my partner but other members of my family too

They have said they are having a lot of problems with staff and back logs but still taking on new patients which is very worrying when you have health issues that are already not being addressed