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Rude staff and very unsympathetic!!

Story from nhs.uk

"Rude staff and very unsympathetic!!"

About: Minehead Community Hospital

Absolutely shocked with the way I was spoken to by the receptionist (man) also was disgusted with the care I received for my daughter. Was made to feel as if I was wasting time. Horrendous service and will never return.

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Responses

Response from Hannah Coleman, Nurse Practitioner, Minor Injury Units, Somerset NHS Foundation Trust last month
Hannah Coleman
Nurse Practitioner, Minor Injury Units,
Somerset NHS Foundation Trust

Submitted on 27/03/2024 at 13:17
Published on Care Opinion at 13:17

I am very sorry to read your feedback. It would be helpful to know a few more details so I can investigate.

If you could contact our Patient Liaison service on patientengagement@somersetft.nhs.uk and give the details I will be happy to look into this issue and respond to you.

Kind Regards

Hannah Coleman

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