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"Community Treatment and Care Appointment"

About: General practices in Fife

(as the patient),

I recently attended Leslie Medical Practice, Leslie, after going through a phone triage the previous day.

I was met with CTAC S/N Marilyn, who was very helpful and pro-active when looking at the issue I attended with.

I came for a blood pressure test and have been provided with what I would describe as a full body MOT. She explained everything she did and her findings that quickly put me at ease. 

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Responses

Response from Siobhan Mcilroy, Head Patient Experience, Corporate Services, NHS Fife 2 days ago
Siobhan Mcilroy
Head Patient Experience, Corporate Services,
NHS Fife
Submitted on 26/04/2024 at 09:26
Published on Care Opinion at 09:26


picture of Siobhan Mcilroy

Posted by Kevin847

My name is Siobhan McIlroy and I am the Head of Patient Experience. NHS Fife welcomes all feedback, so thank you for taking the time to post on Care Opinion. I am sorry for the delay in you receiving a response.

I am pleased you had a positive experience with Leslie Medical Practice. Great that you received a full MOT and that you were welcomed and made to feel at ease with S/N Marilyn's communication and explaining things clearly. I am sure she will be delighted with your feedback.

Thank you again for sharing your story, best wishes and take care, Siobhan

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