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Useless

Story from nhs.uk

"Useless"

About: Cumberland Centre

Needed drugs for a swollen jaw since it was the weekend no one was available. All I needed was a prescription and told it wasn’t their problem and was given a phone number as if that could solve anything.Like that would make drug’s magically appear. Absolutely useless! God help anyone that genuinely needs them.

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Responses

Response from Cumberland Centre last month
Cumberland Centre

Submitted on 18/03/2024 at 08:17
Published on nhs.uk at 08:17

Thank you for your feedback.

I am sorry to hear that you had a negative experience after attending the Cumberland UTC.

Unfortunately, we are a nurse led service and some presentations such as dental pain are outside our scope of practice.

You were sign posted to a service that would have assisted you on the day.

I hope you are feeling better soon and thank you again for leaving your feedback.

Kind regards

Nigel Booth RN NMPI Matron/ENP

Cumberland UTC/ ED Minors/ Tavistock & South Hams MIUs

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