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"Worst ever"

I have a problem with headache, swollen hand and feet, also pain in my joint for all my limb. I came to urgent care to get treated, waiting from 18.20 to 22.51 still no one see me. They clearly saying 4 hours waiting. I’ve been here more than 4 hour with no luck. I am in pain badly instead get treated I have to wait that long. If I know this, I will choose to stay home at least I can get rest rather than torture myself waiting in uncomfortable chair, with swollen hand feet, painful joint and nightmare headache. What’s the point having emergency and urgent care when you are not treated when you need it the most. What type of illness that finally you get to see the doctor. Last year my husband got injured in his mouth, clearly cut and bleeding badly, he still need to wait for 3,5 hour to get stitches. This the worst experience.

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Responses

Response from Milton Keynes Urgent Care Services CIC last month
Milton Keynes Urgent Care Services CIC
Submitted on 22/03/2024 at 12:39
Published on nhs.uk at 12:39


Thank you for your feedback.

We take every comment you make seriously and we will address these issues with our staff to improve our overall service and the experience our patients have when using the Urgent Care Service.

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