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Friendly and reassuring

Story from nhs.uk

"Friendly and reassuring"

The best experience for a nervous patient today at John Hunter.

Receptionist super friendly and welcoming. Had an appt and was expecting to wait given experience at other clinics and everything was all on time.

Friendly health advisor and really reassuring given my needle phobia! The whole experience was great. Thanks all.

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Responses

Response from Camelia King-Martey, Patient Experience Coordinator, Patient Experience, Chelsea and Westminster Hospital NHS Foundation Trust last month
Camelia King-Martey
Patient Experience Coordinator, Patient Experience,
Chelsea and Westminster Hospital NHS Foundation Trust

Submitted on 10/04/2024 at 14:14
Published on Care Opinion at 14:14

Dear writer,

Thank you for your feedback of your recent visit.

We are pleased to read you had a great experience.

Best wishes,

The Patient Experience Team

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