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Podiatry appointment

Story from nhs.uk

"Podiatry appointment "

My dad needs is toe nails cutting phoned when they have said to get him in and explain that he is in pain and needs they doing to be told there is no appointment and will phone you when one is available for him

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Responses

Response from Brierley Hill Health & Social Care Centre 3 weeks ago
Brierley Hill Health & Social Care Centre

Submitted on 03/04/2024 at 11:46
Published on nhs.uk at 11:46

Dear Zac,

Thank you for taking the time to tell us about your father’s experience at our Podiatry department at Brierley Hill Health and Social Care Centre. We are sorry to hear that your fathers experience was not a positive one.

If you wish to contact our Patient Advice and Liaison Service (PALS) on free phone 0800 073 0510 or email dgft.pals@nhs.net we would happily investigate your concerns and share with senior members of staff.

Patient Experience Team

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