"Some bad communication skills"

About: Broomfield Hospital Broomfield Hospital Chelmsford CM1 7ET

Posted via nhs.uk last month

Just spent over a week in a respiratory ward. 95% of the staff were fantastic, caring was genuine and thoughtful. There were one or two with whom it was impossible to communicate. They either couldn't hear or didn't understand what I was asking for. In the end I just gave up trying to talk

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respiratory

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Mid and South Essex NHS Foundation Trust

Submitted on 26/03/2024 at 09:27

Published on Care Opinion at 09:32

Good morning,

We are sorry to hear you have had this experience.

If you would like to discuss this further, please contact the PALS team on 01245 514130. PALS office phone lines are open 10am to 2pm, Monday to Friday (excluding Bank Holidays).

Alternatively you can email mse.public.response@nhs.net

Kind regards,

Patient Experience Team

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Some bad communication skills

"Some bad communication skills"

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