"Initial Call"

Posted via nhs.uk last month

The person who called me was not emphatic… i felt intimidated and felt unwelcome during… i am in a bad mental state right now..Ruined my day more…mental health is a serious matter please be compassionate… now i am reconsidering to be in therapy

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mental health

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Iapt Services

Submitted on 08/04/2024 at 15:09

Published on nhs.uk at 15:09

Hi there,
We’re really sorry to learn of your experience. We would not expect you to receive an unfriendly service.
We’re keen to discuss this with you, and would like to look into this further. Please can you contact the service directly on 01908 725 099 to speak with a senior clinician on duty.
Thank you.

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"Initial Call"

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