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Empathy, compassion and professionalism

Posted By aurigafs76

"Empathy, compassion and professionalism"

About: Southern Health & Social Care Trust / Urgent Care Centre

(as a service user),

I received exceptional care from the wonderful staff at Craigavon Area Hospital (CAH) Urgent Care Centre. 

Empathy, compassion and professionalism 

They are an absolute credit to the Trust and the southern trust population 

Thank you 

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Responses

Response from Patricia McGrath, Nurse Team Lead Urgent Care , Acute, Southern Health and Social Care Trust 3 weeks ago
Patricia McGrath
Nurse Team Lead Urgent Care , Acute,
Southern Health and Social Care Trust

Submitted on 03/04/2024 at 09:33
Published on Care Opinion at 09:33

Good Morning,

Thank you so much for taking the time to share your experience of the care you received through the Urgent Care Centre.

We are delighted that your experience has been a positive one and that you received exceptional care. It is great to hear that the staff were wonderful displaying empathy, compassion and professionalism. We are so privileged to have a job where we can care for people and make a difference.

I will ensure the team are all aware of your kind words - we really appreciate them.

Thank you again and Best Wishes, Patricia.

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