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"Physio was good"

About: General practices in Ayrshire & Arran

(as the patient),

I’ve had back and groin pain for a long time now. Paracetamol helped most of the time. My GP surgery is Templehill Troon. I’ve always found Docs very good. 10 days ago I had an appointment with Physio as I’d been to Docs with a really sore hip. This was xrayed a few years ago as it was sore then but now it’s a lot worse. Physio was good and seemed to help to begin.

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Responses

Response from Danielle McNaught, Business Manager, Primary and Urgent Care, NHS Ayrshire & Arran 3 weeks ago
Danielle McNaught
Business Manager, Primary and Urgent Care,
NHS Ayrshire & Arran
Submitted on 03/04/2024 at 19:50
Published on Care Opinion at 19:50


Dear Archers23

Thank you very much for taking the time to share feedback on your healthcare experience.

I am sorry to hear that you were suffering with a painful hip. I am so glad that your Doctor and the Physiotherapist at your surgery have been able to help.

Our staff really appreciate receiving feedback from their patients and it will be my pleasure to ensure your lovely comments are shared with the team at Templehill Surgery in Troon.

Please accept my best wishes for your ongoing recovery and thank you once again for taking the time to acknowledge your care experience.

Kind regards

Danielle

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