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"Follow up check after Cataract Surgery"

About: Queen Margaret Hospital / Cataract Unit

(as the patient),

Follow up check after Cataract Procedure. Absolutely 100% positive experience at the QM, and Cataract Unit.

Parking stress free, welcoming atmosphere at Cafe, entrance hall, cleanliness immaculate. Staff going off duty took pleasure in directing me to correct unit. Cataract Unit Reception professional and smiling. The waiting area is sparkling clean, atmosphere is relaxed, friendly. Met by the Doctor, who was professional, informative, and put me at ease. I was treated with respect and the experience was positive.

First class. The Cataract Team are a credit to their profession.

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Responses

Response from Stacey Arnott, Senior Charge Nurse, Cataract Unit, Queen Margaret Hospital, NHS Fife 3 weeks ago
Stacey Arnott
Senior Charge Nurse, Cataract Unit, Queen Margaret Hospital,
NHS Fife

Senior Charge Nurse within Ophthalmology

Submitted on 03/04/2024 at 08:45
Published on Care Opinion at 08:45


Dear Fitbird,

Thank you for the glowing feedback on your recent visit to the Cataract Unit! It is lovely to hear that you had such a positive experience from beginning to end. I will share this feedback with the team to show the positive impact they had on your care.

We wish you well in your recovery

Stacey

SCN Ophthalmology

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