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"I felt very calm and relaxed there"

About: Ninewells Hospital / Clinical Investigation Unit

(as the patient),

I went in for 3 days of infusions to help my pain. All the staff from cleaners to health care assistants to nurses were all amazing. So friendly, helpful, they put me at ease. No job was too much for them. The ward can be busy but they are very professional and amazing at their job. They give 110%. I can't thank them enough. I felt very calm and relaxed there. 

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Responses

Response from Lesley Kram, Senior Nurse, Admission Avoidance, NHS Tayside last month
Lesley Kram
Senior Nurse, Admission Avoidance,
NHS Tayside

Senior Nurse, Admission Avoidance

Submitted on 26/03/2024 at 14:46
Published on Care Opinion at 14:46


picture of Lesley Kram

Dear requirementrt83

Thank you for posting your positive feedback following your stay in CIU Ninewells.

I am delighted to hear that the team made you feel calm and relaxed, and that staff are professional.

Your positive feedback helps us continue to deliver high quality care to all our patients.

Please be assured that I will share your feedback with the entire team in CIU, including Lorna, our domestic within the unit.

I wish you a continued recovery and hope your pain is now well controlled.

Best wishes

Lesley Kram

Senior Nurse

Admission Avoidance

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