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"not doing Well .. False info by wemc"

About: Ward End Medical Centre

I cant get appointment for test results for end of last year , the statement below is rubbish that wemc left on this site.

On average 50% of our GP appointments are available online to book, these can be booked 1 day, 2 days, 3 days, or 7 days in advance, they are mostly face to face appointments but there are telephone appointments available also. The other 50% are available to book via telephone on the day ..

ring you never got appt , on line is ok if need cancer smear , got fed up of ringing and i look on line 3 anf 4 times per week and at midnight was told to do this by recpt but never appt think if your face fits you get one ...

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Responses

Response from Ward End Medical Centre last month
Ward End Medical Centre
Submitted on 25/03/2024 at 09:11
Published on nhs.uk at 09:11


Dear Patient,

Thank you for your feedback, I am concerned to hear that you are unable to obtain an appointment for results. If you could please contact me at: stephanie.bowskill@nhs.net I can look in to phone calls that you have made and when you have logged in to the system to make appointments and then I can hopefully rectify the issue for you.

Many thanks,

Stephanie Bowskill

Practice Manager

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