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"impossible to get an appointment"

About: The Valkyrie Surgery

tried calling at 8:00am to make an appointment. i was caller number 40!! after holding for more than a half hour i was told that all appointments for the morning were taken.

The same thing repeated itself when i tried calling at 11am to book an afternoon appointment!!! how is one supposed to get an appointment?

very disappointed and frustrated

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Responses

Response from The Valkyrie Surgery last month
The Valkyrie Surgery
Submitted on 22/03/2024 at 12:49
Published on nhs.uk at 12:49


Thank you for your review. We have in recent weeks employed more staff able to triage to help with the winter pressures. I am sorry that you experienced some issues obtaining an appointment.

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