I had a bad experience. Every time when I calling the Castle Medical Practice at 8 am they are saying that reception team is busy.When ever I'm in 5th position Its been repeated again and again more than 10 minutes that still I'm in 5th position.
I think at 8.45 only they started to accept the call.Because at that time only I can connect the call.Very poor service
"Bad Practice "
About: Castle Medical Group Practice Castle Medical Group Practice Bedfordshire LU1 3AG
Posted via nhs.uk
- Story from
- nhs.uk
Do you have a similar story to tell?
Tell your story & make a difference ››