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Faultless experience

Story from nhs.uk

"Faultless experience"

About: Dorset County Hospital

I was admitted to the Medical Day Unit on 20th March. From start to finish, the staff made me welcome, ensuring that I knew what was going to happen and kept me comfortable all the time I was there. Fantastic!!! Everyone treated me like a human being, which is all I could ask for. The Radiologist (apologies for not remembering his name), explained what he was about to do, which set me at ease. I can't say Thank You enough for the way in which my day at Dorchester Hospital was handled.

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Responses

Response from Dorset County Hospital last week
Dorset County Hospital

Submitted on 19/04/2024 at 15:14
Published on nhs.uk at 15:14

Dear Mr Boast

Thank you so much for taking the time to leave your feedback. Please accept our apologies that we had been unable to respond to it until now.

I am so pleased to hear that you experienced the high standard of care and respect that we hope for all our patients and loved ones. I will ensure all the staff in the Medical Day Unit team are aware of your lovely comments.

Best wishes

Julia Woodhouse

Patient Experience Co-ordinator

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