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Care and support throughout unmatched

Posted By empathyzt89

"Care and support throughout unmatched"

About: Maternity care (Ward 31) / Labour suite maternity Maternity care (Ward 31) / Maternity care (Ward 31) Royal Alexandra Hospital / Neonatal Unit

(as the patient),

My second pregnancy at the RAH and I cannot fault the standard of care each time from beginning to end.

Having a difficult second pregnancy which resulted in being cared for by staff from antenatal, daycare, triage through to postnatal and then neonatal, staff always gave the highest standard of care. I felt listened to and supported in my choices as well as the absolute amazing care and support given by the Neonatal team during one of the most difficult times in our lives, can’t thank them enough. Special mention to Dawn from SCBU for her above and beyond support, particularly in my breastfeeding journey, meaning we got to bring our baby home sooner than expected. 

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Responses

Response from Laura Flynn, Interim Lead Midwife Clyde, Maternity Services, Royal Alexandra Hospital, NHS Greater Glasgow and Clyde last month
Laura Flynn
Interim Lead Midwife Clyde, Maternity Services, Royal Alexandra Hospital,
NHS Greater Glasgow and Clyde

Submitted on 26/03/2024 at 22:31
Published on Care Opinion at 22:31

Dear empathyzt89

Thank you for taking the time to provide us with feedback through Care Opinion.

It is lovely to hear that both times you have experienced such a high standard of care within our maternity services. This is an amazing example of care across all departments and I am delighted your choices have been supported and you felt listened to during you pregnancy journey and follow up care in our neonatal unit.

I will share this with Dawns line manager to ensure she see this amazing post. Once again thank you for sharing your experience.

Kindest Regards,

Laura Flynn

Interim Lead Midwife Clyde

Laura.flynn@ggc.scot.nhs.uk

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