"Why is important Education about transgender patients."

 I had to call to my GP due medication needed for treat a painful infection. Line were busy from 8:30am to all morning and still no luck .After more that 100 calls made without succeed,  I decided to call urgent medical  care only as a last resort and after redirecting my call to my GP,  finally I could get someone to speak to. They transferred my call to pharmacy and I explained my case to them.

As a transgender person (from Female to male) in terms of medical issues especially if has something to do with my endocrinology/biological /anatomy, I like to be upfront and let specialist know that I am a transgender man, taking this as a brief information regarding to further treatment considering that  my outside appearance is like someone born biologically as a man, still in the inside my reproductive system is as female. 

Back in track to my conversation wit the pharmacist I said that I was a transgender guy who needed some antibiotics treatment for a infection, (specifically for a UTI) and they refused at first instance as they explained couldn't treat UTI's in men. I proceed to explain again about being transgender, still refused  suggesting me call again to my GP. Third time lucky and I just decided to explain  what a transgender means, what it was regarding to me, my transition journey and my anatomy at the present moment.  (Trans for dummies)

They accepted me for treatment not without saying they thought by the sound of my voice I was a 60 year old man 

One of the things I have learnt working in the Health Care Service is, 1- no to assume anything and 2- most important one: giving my personal opinion/make comments is unprofessional and unhectic.  

After all this, I finally could arrange an appointment and get the proper treatment.

My point to share my experience is not about "complaining" is about not to feel frustrated,  not to feel like the service and the system is  setting me aside, lack of understanding among many others feelings. I am a guy whom likes life easy and sweet, I thing and understanding enough and it is very rare if I get upset by something but sometimes dealing with this type of experiences is exhausting and exasperating and that is why I firmly believe that GP's, Pharmacist and other specialist, (in general the Health services) need to be educated and trained for a good provision of care for transgender patients understanding that  it can be a challenge but it will reduce the barriers between patients and professionals.