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"Medical assessment department"

About: University Hospital Hairmyres / Emergency Assessment Unit

(as a service user),

Was seen by 8 staff members during my 6 hours in the Medical Department for suspected DVT. All were calm, friendly, courteous and efficient. Could not have asked for better attention. Even got tea and sandwich! 

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Responses

Response from Lise Axford, Chief of Nursing, University Hospital Hairmyres, NHS Lanarkshire last month
Lise Axford
Chief of Nursing, University Hospital Hairmyres,
NHS Lanarkshire
Submitted on 22/03/2024 at 18:31
Published on Care Opinion at 18:31


picture of Lise Axford

Dear JamMc

Thank you for taking the time to feedback your experience within the assessment unit. It is good to read that all staff were courteous and efficient, I will ensure your comments are shared with the wider team.

I hope that you are now on the appropriate treatment pathway and that you are on the journey to recovery.

Thank you again for your comments.

Kind regards

Lise

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