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They made me feel so comfortable

Posted By jg2003

"They made me feel so comfortable"

About: Inverclyde Royal Hospital / Day Hospital

(as the patient),

I went for a day appointment at Inverclyde Royal Hospital and the nurses were absolutely amazing. They made me feel so comfortable even though I was having a difficult procedure and they made my experience so much easier. Sharon and Karen were so kind and couldn’t have been more helpful. I’m so grateful they were there for me. 

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Responses

Response from Kevin Torbet, Admin Assistant, Patient Experience and Public Involvement, NHSGGC last month
Kevin Torbet
Admin Assistant, Patient Experience and Public Involvement,
NHSGGC

Submitted on 28/03/2024 at 15:08
Published on Care Opinion at 15:08

picture of Kevin Torbet

Dear jg2003

Thank you for taking the time to leave us your feedback on Care Opinion.

I was delighted to hear the care and treatment you received from our staff was to a high standard and you felt well cared for.

I was pleased to hear the staff took the time to make you feel comfortable and at ease prior to your procedure. This must have been a huge relief.

I will be happy to pass on your thanks to the team who I'm sure will be touched to hear you had such a positive experience while under their care.

Kind regards

Kevin

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