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They are all exceptionally good

Posted By izarhk57

"They are all exceptionally good"

About: Heavitree Hospital / Ophthalmology

(as the patient),

I went for laser treatment, and I would just like to say how well it went and how pleased I am from the reception staff to Stefan, who did the laser and Freddie, he is one of the carers, and Mr Smith they are all exceptionally good and I can’t praise them enough. Just to say thank you very much indeed. It was a pleasure to talk to Stefan during the procedure.

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Responses

Response from Jacqui Crump, Clinical Matron (Eastern Services), Ophthalmology (Eastern Services), Royal Devon University Healthcare NHS Foundation Trust last month
Jacqui Crump
Clinical Matron (Eastern Services), Ophthalmology (Eastern Services),
Royal Devon University Healthcare NHS Foundation Trust

Submitted on 26/03/2024 at 09:04
Published on Care Opinion at 09:47

picture of Jacqui Crump

Thank you for taking the time to share your experience at the Royal Devon and Exeter Hospital Glaucoma Department. I am delighted to hear that you are so happy with the care you have received and would like to thank you very much for your positive feedback.

Kind comments such as yours are always gratefully received and are an encouragement to staff. I have forwarded your feedback onto Mr Smith and the Glaucoma Team

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