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Fantastic, friendly treatment.

Story from nhs.uk

"Fantastic, friendly treatment."

About: Frimley Park Hospital (Frimley)

Went to A & E today following a fall at home a week ago. I was seen within five minutes of arriving, had x rays five minutes later which confirmed that I had broken my wrist. Everyone was friendly, helpful and reassuring. I can’t fault the way that I was looked after today.

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Responses

Response from Frimley Park Hospital last month
Frimley Park Hospital

Submitted on 18/03/2024 at 14:43
Published on nhs.uk at 14:43

Dear Sue,

Thank you very much for taking the time to leave this feedback of your experience of the ED at Frimley Park Hospital.

It is always lovely to receive comments like this where patients have experienced the levels of care our colleagues strive to deliver every day. I am happy for you that your experience was so positive and I hope you wrist is healing well.

I shall take great pleasure in sharing this feedback with the Team in ED.

Kind regards,

Alex Jackson, Patient Experience Manager, Frimley Health Foundation Trust

***We are always on the lookout for patients to tell their story and share their experiences of care – both good and bad – across Frimley Health on video for use internally across the Trust.

These video stories are used – solely within the Trust – by the board and various teams for learning or as celebrations.

If you have a story – either positive or negative – and want to know more please contact Mike Stone by email at mike.stone@nhs.net.***

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