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"Excellent caring service "

About: Wythenshawe Hospital

Had to attend the A&E department at Wythenshawe Hospital as I was having issues with my heart, the quality of care I received was first class and the speed of care was superb, I was seen by the triage nurse within 10 minutes, she was very nice and caring and told me I needed an urgent ECG which was done almost immediately, my heart rate was very high 160 and I had atrial fibrillation, I was immediately moved to the resuscitation room where I was treated with exceptional care, I really cannot thank the staff enough for looking after me, all of the staff were so professional and caring, I couldn’t have asked for more, all the nurses should all receive substantial pay rises and it’s essential that we keep the NHS, thank you all so much

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Responses

Response from Wythenshawe Hospital last month
Wythenshawe Hospital
Submitted on 03/04/2024 at 15:02
Published on nhs.uk at 15:02


Dear Wayne,

Thank you for taking the time to share your positive feedback regarding your experience at the Emergency Department. This was a cardiac emergency well managed. It is always good to read such positive words in response to the conscientious work of all our staff and great to hear that you found our colleagues to be so compassionate and professional. We have forwarded your message for sharing with all the staff involved who will really appreciate your comments.

Yours sincerely,

Aamna Khan

Patient Experience Involvement and Engagement Officer

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