"Unprofessional and rude"

About: Southend Hospital Southend Hospital Westcliff-on-Sea SS0 0RY

Posted via nhs.uk last month

I approached the conversation intending to get some guidance I was met with rude and snappy receptionist at the Oral Surgery team on 19.03.2024 14:00pm. I am disgusted and appalled at the rudeness.

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Mid and South Essex NHS Foundation Trust

Submitted on 22/03/2024 at 08:22

Published on Care Opinion at 08:54

Good morning,
We are sorry to hear you have had this experience.
If you would like to discuss this further, please contact the PALS team on 01702 385333. PALS office phone lines are open 10am to 2pm, Monday to Friday (excluding Bank Holidays).
Alternatively you can email mse.pals.suhft@nhs.net
Kind regards,
Patient Experience Team

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Unprofessional and rude

"Unprofessional and rude"

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