"Lovely staff"

I was admitted to this ward after falling from a ladder and caused myself fractures to my spine and thumb I was made to feel comfortable and extremely well looked after and nothing was too much trouble the ward was impeccably clean with a very thorough and friendly cleaner . The food was lovely even though I couldn’t have two of the meals due to being too late for the first but provided with a lovely sandwich to nil by mouth but after my operation they rushed to make me a cup of tea and another lovely sandwich. The staff are always happy to help to sorting out medication and referrals for future appointments. The night staff are amazing and never stopped constantly checking on you. This is my first admittance to this hospital and it will now be my go to and preferred hospital in the future

There was only one issue I had which was one member of staff who was very rude to my partner and daughter who came to the evening visit and I hadn’t returned back from theatre until near the end of visiting obviously my family were concerned about me and were helping me to get into bed and settle for the evening with this one nurse who insisted that they went straight away I did say they were helping me she replied it’s a women’s ward so you need to leave therefore my partner who felt very uncomfortable said he would go while my daughter helped me to get undressed.

Maybe a little understanding in this case should have been the way to go. But I won’t let one person ruin my overall experience of this ward.

Thank you