"Disappointing "

Visited the A&E yesterday with what I consider serious issues. There seems to be such waste of time at the initial stage of the process. In total, 5 NHS personnel spoke to me (one took blood samples) before I saw a doctor. That makes 6. Where is the efficiency in that? Appearing to move patients through the system and actually doing so is different.

Lastly, when I was inquiring about a treatment that I was unfamiliar with, it was seen as an affront to the capabilities of the team. Yet, a grave error was made by not labelling a supposed iron transfusion treatment (IV) with my personal details. Who does that? How can a patient trust treatment plans when it is not taken seriously?

Time will be saved and more patients catered for if the unnecessary process of speaking to multiple personnel is removed - just saying. All this delays much needed treatment.