"Was great, now impossible to get help."

Over the decade or so I've been wearing hearing aids Royal Berks Audiology and the BeMore app have been brilliant, responsive and helpful. Now though, the new and I suppose 'improved service

means I am getting no constructive help

and that is making it almost impossible

for me to continue working. One of my

aids has broken and will not switch on so

needs to be replaced. So I can lose a

day's pay and book an utterly pointless appt, and expensive waste of nhs resource too, and go to RBerks to confirm my hearing aid needs to be replaced - but here's a shocker (not) the lead time for

that waste of time is more than 6

weeks, yes, six!! The BeMore app won't let me report because one of my saids won't turn on, so thank you. My household budget thanks you, my customers thank you, my social life thanks you, my private life thanks you, my driving safely thanks you. All in all great job, no, really. I guess

the figures look good though eh.