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"Horrendous staff"

About: Royal Berkshire Hospital

I got rushed in with my son via ambulance they watched him the first day they left me in a room with no window or a draft it was boiling hot they then moved me 3rd day in at 9.30 being told I will be going home today they then forgot to see him the doctors forgot about my son then everytime you ask you get told they don’t know no one is working together in this place it is extremely frustrating when you have a sick child and the doctors forget about you this hospital is not one Id Recommended if anything is tell people to stay away from here as they need more staff and more doctors on lion ward it will go from one doctor to another doctor there notes are not right or clear because no one knows anything in this place and they act stupid when you tell them the plan you made with the other doctor they need to sort it out I am extremely unhappy with the way me and my son have been tret on lion ward

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Responses

Response from Royal Berkshire Hospital last month
Royal Berkshire Hospital
Submitted on 21/03/2024 at 16:27
Published on nhs.uk at 16:27


Thank you for your feedback.

Please contact our Patient Advice and Liaison Service (PALS) with your child's name and we will be able to look into this further for you, to resolve any issues or concerns.

Email: pals@royalberkshire.nhs.uk

Yours sincerely,

The Patient Experience Team

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